Account and Identity Data
We collect basic information required to create and maintain your account, such as your username, password, and contact details, to manage your profile and communication.
Verification Documents
To comply with regulatory requirements and prevent underage gambling, we may collect copies of government-issued identification and proof of residence during our KYC (Know Your Customer) process.
Payment Data
We collect necessary payment information to facilitate deposits and withdrawals. This is handled securely through our partner payment providers to ensure your financial details are protected.
Gaming and Transaction Activity
We record your betting history, transaction logs, and game preferences to manage your balance and detect irregular patterns of play.
Technical and Device Data
We automatically collect information such as IP addresses, browser types, device identifiers, and operating system details to optimize performance and enhance security.
Support Communications
Records of your interactions with our customer service team are kept to ensure the resolution of your queries and to improve our service quality.